FAQs
What types of pet snacks do you offer?
At Pet قرقوشة, we specialize in a variety of handmade pet snacks, including our popular Chicken and Cheese Florets, Corgi Cookies, and interactive treats such as Dream Waffles. These products are designed to not only satisfy your pets' taste preferences but also promote their overall health and well-being.
Are your pet snacks safe for all breeds?
Our snacks are crafted with high-quality ingredients that are generally safe for most dog breeds. However, it is advisable to consult with your veterinarian regarding any specific dietary restrictions or allergies your pet may have before introducing new treats into their diet.
How do I store your pet snacks?
To maintain the freshness and quality of our handmade pet snacks, it is recommended to store them in a cool, dry place. For optimal preservation, reseal the packaging tightly after each use and avoid exposure to moisture.
What is your return policy for pet snacks?
We have a 30-day return policy for our products. However, please note that due to the nature of pet food, we cannot accept returns on opened or used items. If you receive a defective or damaged product, please contact us immediately for assistance.
How long does shipping take?
Orders are typically processed within 1–2 business days, with an estimated delivery time of 1–3 business days after processing. Delivery times may vary slightly based on your location within the UAE.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing your tracking number. This allows you to monitor the status of your package throughout the delivery process.
Do you offer any discounts or promotions?
We occasionally offer promotions and discounts on our products. To stay updated on our latest offers, we recommend subscribing to our newsletter or following us on social media platforms.
How can I contact customer support?
You can reach our customer support team via email at morakalifa12@gmail.com or by calling us at 508897656. We are here to assist you with any inquiries or concerns you may have regarding our products or services.